Contact

contact

In all written correspondence, please include your full name, mailing address and telephone number, and indicate the test(s) about which you are requesting information. Include your TEA ID number, if available.

General Inquiries

Registration, payment, admission tickets, score reporting

Texas Educator Certification Program
PO Box 6001
Princeton, NJ 08541-6001

telephone: 1-800-205-2626 (General Information and Registration)
hours: Monday-Friday 8:00 a.m. - 5:00 p.m. Central time
fax: 1-973-735-0156 or 1-866-484-5860

e-mail: texes-excet_inquiries@ets.org

Test Use/Certification

If you have questions about which test(s) you need to take or about certification requirements for Educator Preparation Program candidates, contact your advisor, director, or certification officer at your Educator Preparation Program.

If you have questions about applying for certification, out-of-state or out-of-country candidates, additional certification by examination only, or charter school teacher testing, contact the Texas Education Agency (TEA) or go to the State Board for Educator Certification (SBEC) website.

Texas Education Agency (TEA)
Educator Standards
1701 North Congress Avenue
Austin, TX 78701-1494

telephone: 1-888-863-5880*
*Out-of-state candidates calling the toll-free number should select option 2 to talk to a credentialing specialist. The Division of Educator Standards does not approve out-of-state examinees.
fax: 1-512-936-8231

www.sbec.state.tx.us

Disability Services

To obtain information and registration materials, contact ETS:

ETS-Disability Services
PO Box 6054
Princeton, NJ 08541-6054

telephone: 1-866-387-8602 (U.S., U.S. Territories, and Canada)
1-609-771-7780 (all other locations)
hours: 7:30 a.m.-4:00 p.m. Central time (Monday-Friday)
teletypewriter (TTY): 1-609-771-7714
fax: 1-609-771-7165

www.ets.org/disability
e-mail: stassd@ets.org

Computer-Administered Test Center Complaints

Test center complaints must be submitted in writing. Complaints sent by mail must be postmarked no later than 7 days after your test date. Complaints submitted via e-mail or fax must be received no later than 7 days after your test date.

ETS-Texas Educator Certification Program
CAT Complaints
PO Box 6051
Princeton, NJ 08541-6051

fax: 1-609-530-0581

e-mail: TexasCAT@ets.org

Test Question Inquiries

If you think there is an error in a test question that affects your response, tell the test supervisor as soon as you finish the test, or immediately write to the address listed below.

In your letter, state the name and address of the center, the test date and name of the test, the number and content of the question, and the section in which it appeared.